Terms of Service

Last updated: 22 October 2026

These terms are the agreement between you and LaFlaunt, a sole proprietorship, Market Yard, Pune, Maharashtra 411037, India ("LaFlaunt", "we", "us"). By creating an account or using LaFlaunt you agree to them. We have kept them short and in plain language. How we handle personal data is explained in our Privacy Notice.

1. What LaFlaunt is

LaFlaunt is online software that helps a residential building's committee keep its records: flats and residents, maintenance bills, payments and receipts, expenses, notices, complaints and documents. LaFlaunt is a record-keeping tool. We do not collect, hold or transfer your building's money, and we do not give legal, tax or accounting advice.

2. Who can use it

• You must be at least 18 years old.
• You can join a building only through an invitation from LaFlaunt or that building's admin. What you can see and do depends on the role you were given (admin, treasurer, committee member or resident).
• Give your real name and an email address you control.

3. Your account

• Keep your password private and don't share your account. You are responsible for what is done with it.
• Building admins and treasurers must use two-step login with an authenticator app.
• Tell us straight away at privacy@laflaunt.com if you think someone else has used your account.
• You can delete your account at any time from the Account page.

4. The building's responsibilities

The building (through its committee and the people it invites) is responsible for:

• the accuracy of the flats, people, bills, payments, expenses and other records it enters;
• having a proper basis to record residents' details, and telling residents that the building uses LaFlaunt;
• making sure its charges, late fees and decisions follow its bye-laws and the law; and
• removing access for people who should no longer have it.

Records in LaFlaunt are kept as a history: corrections are added as new entries instead of changing the past, and important actions are written to an activity log that nobody can edit.

5. Fair use

Do not:

• upload anything unlawful, abusive, or that you don't have the right to share;
• try to see another building's or another person's data you were not given access to;
• try to break, overload, copy or reverse-engineer the service, or get around its security; or
• use LaFlaunt to send spam or to harass anyone.

We may suspend access that breaks these rules or puts other users at risk, and will tell you why where we can.

6. Your content

Your building owns the records and files it puts into LaFlaunt. You give us permission to store, process and display them only to provide the service to your building. We don't sell them or use them for advertising.

7. Plans, trials, invoices and renewals

• Plans and prices. Each building pays one yearly price based on its number of flats, as shown on our website or agreed with us for larger buildings. Prices are in Indian rupees. LaFlaunt is not currently registered for GST, so no GST is added. If that changes, GST will start only at your next renewal, we will tell you at least 60 days before, and it will be shown on its own line on the invoice. The base price you locked does not change, and no tax is ever added to a year you have already paid for.
• Paying. We e-mail an invoice to the building admin. The admin pays by UPI (the QR code on the invoice) and tells us the UPI reference in LaFlaunt. The plan starts or changes when we confirm the payment.
• Free trial. A new building can try LaFlaunt free for 30 days. If no plan is paid by the end of the trial, the building is locked: nobody in it can open the building or see, download or export its records — except the building admin, who can still choose a plan and pay. Paying unlocks everything straight away. We keep a locked trial's records for 90 days after the trial ends, e-mail the building admin before deleting them, and then delete them.
• Renewals. We e-mail the building admin 30, 7 and 1 days before the plan's end date and on the day it ends. A renewal runs for 12 months from the current end date. If a paid plan isn't renewed, the building can keep working for 7 more days; after that it becomes read-only: everyone can still see and download all records, but nobody can add or change anything until the plan is renewed. Nothing is deleted because a paid plan ended.
• Changing plans. An upgrade in the middle of a plan costs only the difference for the days left, starts once paid, and keeps the same end date. A downgrade starts at the next renewal. There are no refunds for downgrades or for unused time.
• Invoices. Invoices are never changed after they are issued: a mistake is cancelled with a credit note and a new invoice. Plan & billing in the building shows every invoice, and the admin can print or save each one as a PDF.

8. Availability and backups

We work to keep LaFlaunt available, secure and backed up, but we can't promise it will never be interrupted or error-free. We may improve or change features; if we remove something important we will give reasonable notice.

9. Leaving LaFlaunt

A building can stop using LaFlaunt at any time. Download any reports you need first. We delete the building's records within 90 days after it leaves, unless the law requires us to keep them longer.

10. Our responsibility

To the extent the law allows, LaFlaunt is not responsible for indirect losses (such as lost profits or disputes between residents and their committee), and our total responsibility for any claim is limited to the fees the building paid us in the 12 months before the claim. Nothing in these terms limits rights you have under Indian consumer law that cannot be limited.

11. Changes to these terms

If we change these terms we will update the date at the top and, for important changes, tell building admins in advance. Continuing to use LaFlaunt after a change means you accept it.

12. Law and disputes

These terms are governed by the laws of India. Let's first try to sort out any problem by talking — write to us at privacy@laflaunt.com. If we can't, the courts at Pune, Maharashtra will have exclusive jurisdiction.

13. Contact and grievances

Questions or complaints about the service: privacy@laflaunt.com. Our Grievance Officer is Mr. Murtaza (Grievance Officer). We acknowledge grievances within 48 hours and aim to resolve them within 30 days.